Luxury hotel group benefits from extra connectivity via Avanti’s satellites.
Region: UK and Europe
Vertical: Hospitality; Tourism
Wi-Fi network operators aim to provide a resilient, high-speed service, to their customers, delivered through extensive network coverage. Uptime is vital where network capacity is expected to accommodate high volumes of customers logged on at any one time. However, this goal is often compromised by fibre and ADSL footprint limitations.
A pan-European Wi-Fi operator’s strategy of aggressive coverage roll-out of a premium service was integral to its market lead position. However, it was unable to cost effectively extend its service beyond fibre limitations. With a new contract underway with a large luxury UK hotel group, a high-quality solution was required to grow the existing network successfully.
Avanti worked closely with the Wi-Fi provider to look at new ways to increase the quality and reach of its network coverage. Avanti’s satellite technology enabled the partner to extend its network beyond the physical boundaries of ground infrastructure, improving coverage quality using sophisticated backhaul solutions.
Avanti worked with the provider to establish an end-to-end solution, fully integrated with the provider’s existing core network and AAA systems. The plan provided each test site with 10Mbps download and 2.5Mbps upload speeds, significantly above the capabilities of the limited ADSL on site.
The hotel group required resilient, reliable connectivity for the rollout of its unlimited Wi-Fi plan to both its business and leisure customers across all hotels. For an additional fee, dedicated bandwidth of up to 100Mbps was provided to business meetings and conferences held at any of the luxury venues.
The successful rollout of free Wi-Fi across the hotel group’s estate was stress tested during a bout of UK flooding. During the week-long floods, Avanti’s high bandwidth backhaul provided hotel staff and guests with high-speed broadband access, ensuring they could communicate outside of the remote grounds for both business and personal use.
- “Avanti provide us with extremely reliable high speed satellite communications for our network. With Avanti’s expertise, we have been able to reach new customers and offer resilient services in areas which we previously thought were beyond our reach.”