Principal Architect – Digital Products (OSS and BSS Technology)

Location: London

Department: Technology – Digital Technology Platforms Engineering
London thames river aerial view at night

Role Purpose

Avanti offers a suite of connectivity products via its fleet of high throughput satellites. Over the past 18 months, the company is focusing on market segments covering Telecom Carriers, Government (incl. Defence) and Industry. The connectivity products are evolving from best endeavour consumer broadband solutions to high performing customer specific enterprise solutions. Avanti Market success is dependent on continuous product innovation, high performance, easy to do business and competitive pricing.

Principal Architect is primarily accountable for OSS & BSS technology transformation, enable exceptional service assurance/management capability and facilitate managed services capability in a hybrid network environment.

Key Responsibilities and Accountabilities

  • As a Principal Architect, lead digital transformation (OSS & BSS), to enable managed services capability in a hybrid network environment.
  • Engage internal/external customers to redefine customer journeys, establish a blueprint to enable technology transformation, and change management roadmap.
  • Assess and select a combination of enabling SaaS products & current systems in pursuit of the new technology landscape.
  • Establish high-level and low-level designs for all digital products, ensuring appropriate due-diligence to mitigate any technology risks (pilots/proof-of-concepts).
  • Leverage proven patterns across the portfolio to get the best value from XaaS and in-house developments.
  • Set guardrails, principles, practices for delivery of digital and cloud first commercial support systems.
  • Establish an agile implementation strategy to maintain flexibility while maximising speed of delivery
  • Synchronise cross-cutting disciplines such as data security, UX, deployment methodologies, performance across solutions.
  • Identify opportunities to improve performance and proactively challenge system usage to maximise return on investment.
  • Check the deliverables from vendor partners to make sure they are fit-for-purpose and guide and coach teams as necessary.
  • Oversee planning, designing through to testing, and implementation of all applications covering OSS & BSS landscape.
  • Work in a cross-functional delivery team to develop an all-inclusive vision of enterprise solutions and development initiatives.
  • Analyse system elements, (software, monitoring, reporting functions and capabilities, integration architecture, and processes) with recommendations for appropriate changes according to business goals and customer requirements.


  • Develop and own technical enterprise architecture for digital solutions around business, service and network management domains
  • Deliver world-class tech stack to support the commercial and support organisations.
  • Rapidly bring next generation features to end users by leveraging out of the box capability.
  • Create industry leading performance benchmarks; Drive improvement in key KPIs for external and internal business processes and help to bring ability to track new KPIs.
  • End-to-end data and systems integrity.
  • Enhance architectural models for knowledge/change/problem/service management with the associated data models that address continuously evolving customer needs.

Skills and Experience

Essential: –

  • Overall experience of at least 10 years.
  • Experience of 5 years in digital architecture and design with strong telco OSS knowledge.
  • Strong expertise with XaaS, Virtualisation, micro services and other architecture paradigms.
  • Demonstrable expertise with public and hybrid cloud strategy.
  • Considerable experience in developing Architecture roadmaps, maturity assessments and Cloud solutions
  • At least 3 years of implementation experience for complex OSS transformation programs.
  • Experience of Agile + DevOps for 2 years.
  • Experience of at least 3 years of working in dynamic and global multi-party delivery.
  • Excellent business acumen, oral and written communication skills
  • Good understanding of OpenAPIs, TMF and ETSI frameworks.

Desirable: –

  • Experience in delivering complex solutions for Satellite industry
  • Enterprise architecture certifications from AWS, TOGAF
  • Hands on experience with AWS hosted cloud solutions, CI/CD experience
  • Telecom network design and/or operations experience, 4G/5G solutions across Transport, SDN, virtual and cloud-native Core, Edge and RAN nodes.

In addition to the above responsibilities, the jobholder is required to perform other reasonable duties as assigned by the line manager from time to time.

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